"In Conversation" is series of interviews with key opinion leaders across the world of medicine in collaboration with the journal BMJ Leader
Amanda Goodall is Professor of Leadership at Bayes Business School, at City, University of London. She studies leadership in healthcare and the qualities of the best leaders.
“Looking at the best hospitals in the world, are they more likely to be led by doctors or by managers? … doctors led the most outstanding hospital systems in the world, particularly in the United States.”
Enjoy the conversation, watch the video, listen to the podcast, read the full transcript of the conversation on BMJ Leader.
Some key quotations which you can read in the full transcript published here in BMJ Leader. You can read more here about Amanda Goodall own her website
“…If we look at the most successful organizations in the world, and that’s where we should start, you will find that on the whole they have been led by experts in that core business. “
“…we think about the best organizations in healthcare, there are two American organizations that top the rankings year in year out and they are the Cleveland Clinic and the Mayo Clinic. They were started by doctors and they have only ever been led by physicians. They’ve never been led by general managers.”
“… we don’t want a lacklustre doctor, or a bad engineer, or a poor lawyer to say- ‘ actually I’m not very good at this I think I’ll go into management…we need really good doctors, and really good professionals, to go into leadership and management because they inspire, motivate, and mentor those who are coming up after them. That’s very important.”
